UIIG Citizen Traffic Service Request Form

Feedback from the public can be a highly effective means for agencies to become aware of problems and issues at intersections. Many agencies have developed successful practices for soliciting, receiving, and processing input from its citizens (see the Input from the Public section in the UIIG's Improvement Process).  The UIIG Citizen Traffic Service Request Form has been developed as an example and a starting point for agencies desiring to establish a mechanism for inviting and accepting feedback from the general public. This Microsoft Word document can be downloaded and tailored to meet specific needs. For agencies having such capabilities, it is recommended that citizen traffic service request forms be posted on their websites to allow feedback to be submitted directly via the internet.